Aquarium Central Shipping Information
At Aquarium Central, we are dedicated to providing fast, reliable, and secure shipping to ensure your orders arrive in perfect condition. Whether you’re purchasing live fish, aquarium plants, or essential supplies, our priority is your satisfaction.
Shipping Options and Coverage
We offer nationwide shipping across Australia, delivering directly to your doorstep. Our services include:
- Standard Shipping: Ideal for non-perishable items like equipment and decor.
- Express Shipping: Perfect for time-sensitive orders, ensuring faster delivery.
- Live Fish and Plant Shipping: Specially designed to maintain the health and safety of your aquatic life.
Packaging and Handling
We take great care in packaging all orders to prevent damage during transit. For live fish and plants:
- Insulated packaging to maintain stable temperatures.
- Oxygen-enriched bags for live fish.
- Moisture control for plants.
Our goal is to deliver your aquatic products as fresh and vibrant as they left our store.
Shipping Policies and FAQs
- Delivery Times: Orders are typically dispatched within 1–3 business days. Live fish are shipped Tuesday & Wednesday to avoid weekend delays.
- Tracking: Every shipment includes a tracking number for real-time updates.
- Flat Rate Shipping: We offer competitive flat rates for standard deliveries.
Frequently Asked Questions
Q: How do you ensure the safety of live fish during shipping?
A: We use insulated packaging, oxygen-enriched bags, and express delivery to minimise stress and maintain fish health.
Q: Can I choose a specific delivery day?
A: Yes, for live fish shipments, you can request specific dates to ensure someone is available to receive the delivery.
Q: What if my order arrives damaged?
A: Please contact us immediately with photos of the packaging and items. We will resolve the issue promptly.
Contact Us
If you have any additional questions about our shipping options or need assistance with your order, feel free to reach out to our team. We’re here to help!
